SHIPPING AND PAYMENT

SHIPPING GERMANY

Your order will usually be dispatched within one working day of receipt of your order and approval of payment. Delivery will then take place 1-3 working days after dispatch.

Shipping within Germany is free for orders over €39. The shipping costs for orders under €39 are €3.90. Shipping takes place with the shipping service provider DHL.

SHIPMENT EU COUNTRIES

Shipping within the EU is free for orders over €39. The shipping costs for orders under €39 are €8.90.

Your order will usually be shipped within from 1 to 3 working days after receipt of your order and approval of payment. Delivery will then take place 3-5 working days after dispatch.

We ship to the following countries: France, Belgium, Luxembourg, Netherlands, Spain, Italy, Portugal, Ireland, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania , Slovakia, Slovenia, Croatia and Sweden.

SHIPPING UK

Unfortunately we do not currently ship to the UK. You can buy our products via Amazon or at John Lewis.

UNAVAILABILITY OF ORDERED GOODS

If the ordered goods are not available, we reserve the right not to deliver. In this case, we will inform you immediately and immediately refund any services already received.

PAYMENT

The following payment methods are generally available to you in our shop:

Credit card
When you submit your order, you provide your credit card details. Once you have been authenticated as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.

PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further information during the process.

Invoice from Klarna
During the ordering process you will be redirected to the website of the online provider Klarna. After ordering, you will receive the invoice from Klarna by email and payment must be made directly to Klarna. The payment period is either 14 days or 2 months from dispatch of the goods. You can find the conditions for “Pay in 2 months” here .

Immediately by Klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further information during the ordering process. The payment transaction will be carried out by Sofort immediately afterwards and debited from your account.

eps transfer (only in Austria)
After placing your order, you will be redirected to the website with a central bank selection list. After selecting the bank, you will be connected to the corresponding online banking. After successful approval (via TAN or digital signature), the amount due will be debited from your account. You will receive further information during the process.

Google Pay
In order to be able to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further information during the process.

Apple Pay
In order to be able to pay the invoice amount via Apple Pay, you must use the “Safari” browser, be registered with the Apple service provider, have activated the Apple Pay function, identify yourself with your access data and confirm the payment instructions. The payment transaction is carried out immediately after placing the order. You will receive further information during the process.