subheading
Has your Johnny Urban backpack or bag gotten dirty on your adventures? No problem! Here are a few tips for cleaning your favorite companion. If you're unsure whether these tips apply to your Johnny Urban, you can always contact our customer service. We can then give you specific advice for your model.
subheading
Protection that inspires
Our Johnny Urban backpacks and bags are already waterproofed, protecting them from rain and dirt. Additionally, some products, such as our best-selling "Allen" or "Mika," feature an additional PU coating on the bottom that repels dirt.
You can also treat your backpack or bag yourself with a suitable waterproofing spray. We recommend testing the spray on an inconspicuous area first.
The Waterproof Series is already waterproof, so no additional waterproofing is necessary.
subheading
Wipe & away
Our Johnny Urban backpacks and bags are very easy to care for. They can be easily cleaned with water and a sponge. You can also use a little dish soap.
When rubbing Sleek Series or canvas products, try to rub more gently as the material is a little more delicate than other materials.
The best way to remove water stains is to generously soak the backpack or bag with distilled water and then let it air dry completely. This usually makes the water stains disappear on their own.
subheading
Washing machine with caution
Have you already tried hand washing and it's still not enough for you? Our tests have shown that some of our backpacks and bags are washable under the conditions mentioned. However, it may happen that, for example, the padding shifts, or the colors or waterproofing wears off. We cannot guarantee the quality of machine washing.
What is very important is:
- Wash inside out
- Gentle wash cycle (30 degrees or cold)
- detachable fasteners or shoulder straps, e.g., on "Mia", "Liam" or "Jayden"
- Products not suitable for washing machines include models with coated materials, high levels of synthetic leather, and products from the Sleek & Waterproof Series. These include the "Allen" roll-top bag, the "Mika" backpack, the "Paul" weekender, and the "Harvey" roll-top bag, among others.
- Let your Johnny Urban air dry afterwards. Do not tumble dry, place on a radiator, or expose to direct sunlight.
subheading
Warranty Notice
If you decide to wash your Johnny Urban backpack or bag in the washing machine or waterproof it yourself, your warranty will be void.